Privacy & Data

WNBD Privacy Policy

Your privacy matters to us. This policy explains exactly what data wnbd collects, why we collect it, how we use it, and the rights you have over your personal information as a player in Bangladesh.

Last Updated: January 2025 Applies to: Bangladesh Players SSL Encrypted

How WNBD Keeps Your Data Safe

wnbd is built on trust. Here is a quick overview of the key privacy principles that guide how we handle your personal information.

End-to-End Encryption

All data transmitted between your device and wnbd is protected by industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text on wnbd.

No Data Selling

wnbd does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate and improve the wnbd platform and to comply with legal obligations.

You Control Your Data

wnbd gives you full control over your personal data. You can request access, correction, or deletion of your data at any time by contacting wnbd support. We respond to all data requests promptly.

Secure Payment Data

wnbd does not store your full bKash, Nagad, or Rocket account credentials. Payment processing is handled by certified payment gateways. wnbd only retains the minimum transaction data required for compliance.

Minimal Data Collection

wnbd only collects the data that is genuinely necessary to provide you with a safe and enjoyable gaming experience. We do not collect data beyond what is needed for account management, payments, and compliance.

Breach Notification

In the unlikely event of a data breach affecting your wnbd account, we will notify you promptly via your registered email address and take immediate steps to secure the platform and protect your information.

Summary: wnbd collects only the data needed to run your account, process payments, and keep the platform secure. We never sell your data. You can request access, correction, or deletion of your information at any time by emailing [email protected].

01 Introduction

This Privacy Policy explains how wnbd ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access and use the wnbd online gaming platform at wnbd.one. This policy applies to all players registered on wnbd, including those accessing the platform via the wnbd mobile app or any other supported device.

wnbd is committed to protecting the privacy of all its members. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we take that responsibility seriously. This Privacy Policy is designed to be transparent and straightforward — no confusing legal jargon, just a clear explanation of how wnbd handles your data.

By registering an account on wnbd or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with any part of this policy, please stop using wnbd and contact support to close your account.

This Privacy Policy should be read alongside the wnbd Terms and Conditions, which are available at wnbd.one/terms-conditions.

02 Data We Collect

wnbd collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the wnbd website or app, and occasionally from third-party verification services. Here is a breakdown of the categories of data wnbd collects:

Category Examples Purpose
Identity Data Full name, date of birth, gender, nationality Account registration and age verification on wnbd
Contact Data Email address, phone number Account communication and support on wnbd
Financial Data Mobile money account reference, transaction history Processing deposits and withdrawals on wnbd
Verification Data Government ID, proof of address KYC compliance and fraud prevention
Technical Data IP address, device type, browser, OS Platform security and fraud detection on wnbd
Usage Data Games played, session duration, bet history Responsible gaming monitoring and platform improvement
Cookie Data Session cookies, preference cookies Platform functionality and user experience on wnbd

Data You Provide Directly

When you register on wnbd, you provide your name, email address, phone number, and date of birth. When you make a deposit or withdrawal, you provide payment details. When you contact wnbd support, we retain records of that communication to help resolve your query and improve our service.

Data Collected Automatically

When you use the wnbd platform, we automatically collect technical data such as your IP address, device type, operating system, and browser version. This data helps wnbd detect suspicious activity, prevent fraud, and ensure the platform runs smoothly for all players in Bangladesh.

03 How We Use Your Data

wnbd uses your personal data for the following purposes:

  • Account Management: To create, maintain, and manage your wnbd account, including processing your registration and verifying your identity.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records on wnbd.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance through the wnbd support team.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on wnbd.
  • Responsible Gaming: To monitor your gaming activity on wnbd and identify signs of problem gambling, enabling us to offer appropriate support tools.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
  • Platform Improvement: To analyse usage patterns and improve the features, performance, and user experience of the wnbd platform.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from wnbd.

Marketing Opt-Out: If you no longer wish to receive promotional emails from wnbd, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting wnbd support at [email protected].

04 Legal Basis for Processing

wnbd processes your personal data on the following legal grounds:

  • Contractual Necessity: Processing your data is necessary to fulfil the contract between you and wnbd — specifically, to operate your account, process payments, and provide gaming services.
  • Legal Obligation: wnbd is required by law to collect and retain certain data for anti-money laundering (AML) compliance, Know Your Customer (KYC) verification, and regulatory reporting.
  • Legitimate Interests: wnbd processes some data based on legitimate business interests, such as fraud prevention, platform security, and improving the wnbd user experience — provided these interests do not override your privacy rights.
  • Consent: Where wnbd relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing and Disclosure

wnbd does not sell, rent, or trade your personal data to third parties for commercial purposes. However, wnbd may share your data with the following categories of recipients where necessary:

Payment Processors

wnbd shares the minimum necessary financial data with bKash, Nagad, Rocket, and other certified payment processors to facilitate deposits and withdrawals. These processors are bound by their own privacy and security obligations.

Identity Verification Services

To comply with KYC requirements, wnbd may share identity documents with certified third-party verification providers. These providers are contractually obligated to handle your data securely and use it only for verification purposes on behalf of wnbd.

Regulatory and Law Enforcement Authorities

wnbd may disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities where required by law or where wnbd has a good-faith belief that disclosure is necessary to prevent illegal activity, protect the rights of wnbd or its users, or comply with a legal process.

Game Providers

wnbd works with certified third-party game providers to deliver the games available on the platform. These providers may receive limited technical data (such as session identifiers) to facilitate gameplay. They do not receive your full personal profile.

All third parties who receive data from wnbd are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what wnbd has authorised.

06 Cookies and Tracking

wnbd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the wnbd website and app. A cookie is a small text file stored on your device when you visit wnbd.

Types of Cookies Used by WNBD

  • Essential Cookies: Required for the wnbd platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting platform functionality.
  • Preference Cookies: Remember your settings and preferences on wnbd, such as language and display options, so you do not have to re-enter them each visit.
  • Analytics Cookies: Help wnbd understand how players navigate the platform, which pages are most visited, and where improvements can be made. This data is aggregated and anonymised.
  • Security Cookies: Used by wnbd to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.

Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the wnbd platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

07 Data Retention

wnbd retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. The specific retention periods that apply to different categories of data on wnbd are as follows:

  • Account Data: Retained for the duration of your wnbd account and for up to 5 years after account closure, as required for legal and compliance purposes.
  • Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in line with anti-money laundering regulations applicable to wnbd.
  • Identity Verification Documents: Retained for the duration of your wnbd account and for up to 5 years after closure.
  • Support Communications: Retained for up to 3 years from the date of the last communication, to assist with future queries and dispute resolution on wnbd.
  • Technical and Usage Data: Retained for up to 2 years for security analysis and platform improvement purposes.

When data is no longer required, wnbd securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the applicable retention period, wnbd will delete what it legally can and explain any data that must be retained for compliance reasons.

08 Your Privacy Rights

As a wnbd user, you have the following rights in relation to your personal data. To exercise any of these rights, contact wnbd at [email protected] with your account details and a description of your request.

Right to AccessRequest a copy of all personal data wnbd holds about you.
Right to RectificationAsk wnbd to correct any inaccurate or incomplete data.
Right to ErasureRequest deletion of your data where there is no legal reason to retain it.
Right to RestrictionAsk wnbd to limit how your data is processed in certain circumstances.
Right to PortabilityReceive your data in a structured, machine-readable format.
Right to ObjectObject to processing based on legitimate interests or for direct marketing.

wnbd will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and wnbd will notify you of the extension and the reason for it. There is no charge for exercising your data rights on wnbd.

09 Data Security

wnbd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the wnbd platform.
  • Encrypted storage of sensitive data, including passwords and payment references, on wnbd servers.
  • Strict access controls ensuring that only authorised wnbd personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and penetration testing of the wnbd platform infrastructure.
  • Two-factor authentication options available to all wnbd account holders.
  • Continuous monitoring of wnbd systems for suspicious activity and potential security threats.

While wnbd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you believe your wnbd account has been compromised, contact wnbd support immediately at [email protected] and change your password without delay.

Your Role in Security: Use a strong, unique password for your wnbd account. Never share your login details with anyone. wnbd staff will never ask for your password via email, chat, or phone.

10 Children's Privacy

The wnbd platform is strictly for adults aged 18 and above. wnbd does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on wnbd or provided personal data to wnbd, please contact us immediately at [email protected].

Upon receiving a verified report of underage registration, wnbd will immediately suspend the account, delete all associated personal data, and reverse any transactions where possible. wnbd uses age verification procedures during registration to prevent underage access to the platform.

11 Third-Party Links

The wnbd platform may contain links to third-party websites or services, such as game provider pages or payment processor portals. This Privacy Policy applies only to the wnbd platform and does not cover the privacy practices of any third-party websites. wnbd is not responsible for the content or privacy practices of external sites.

We encourage you to review the privacy policies of any third-party services you access through or in connection with wnbd. If you have concerns about how a third-party service handles your data, contact that service directly.

12 Updates to This Privacy Policy

wnbd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes to this Privacy Policy, wnbd will make reasonable efforts to notify registered members via email or an in-platform notification. However, it is your responsibility to review this page periodically to stay informed of how wnbd handles your personal data.

Continued use of the wnbd platform after an updated Privacy Policy has been published constitutes your acceptance of the changes. If you do not agree with any updates, please stop using wnbd and contact support to close your account and request deletion of your data.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way wnbd handles your personal data, please get in touch with the wnbd privacy team:

wnbd aims to respond to all privacy-related enquiries within 72 hours. For formal data rights requests, we will acknowledge receipt within 5 business days and provide a full response within 30 days. We are committed to resolving all privacy concerns fairly and transparently.

Safe & Secure

Play on WNBD With Confidence

Your data is protected, your payments are secure, and your privacy is respected. Join thousands of Bangladesh players who trust wnbd for a safe and fair online gaming experience.